AI in Service Operations & Delivery

Delivering seamless, AI-driven field service experiences in just 4 weeks.

A fast-growing services platform known for managing high volumes of site visits, inspections, and customer engagements—backed by an outstanding service provider network and competitive offers.

The Challenge

The client’s manual, phone-and-spreadsheet–based service operations were bursting at the seams:
  • Overwhelmed Teams: Incoming customer requests piled up with no efficient triage.
  • Operational Delays: Lack of real-time visibility caused slow response times and missed SLAs.
  • Inconsistent Processes: Manual handoffs led to data errors, miscommunications, and poor customer satisfaction.

Our Solution

We delivered a fully functional, AI-first field service MVP in just four weeks—using no-code accelerators for speed and scale:
  • User Mobile App Built on Draftbit for rapid, drag-and-drop development—enabling field technicians to view, update, and close tickets in real time.
  • Admin Web Dashboard Developed with Cursor.ai: live dashboards, role-based controls, and offer-management tools for service managers.
  • Field Service Integration Seamless API link to the client’s existing Housecall PRO system—preserving business continuity and historical data.
  • Lean, No-Code DeliveryOur four-person team used AI-powered debugging and iteration tools to meet the 4-week go-live without compromising on features.

Value Delivered

We hit our launch date with zero defects and cut our dev headcount by 75%.
  • Time Saved Met the 4-week go-live deadline without sacrificing functionality.
  • Cost-Efficient Delivered MVP with just three full-stack resources instead of a larger dev team.
  • Effort Optimization: Leveraged AI tools for rapid prototyping, testing, and debugging—slashing manual QA cycles.
  • Scalability: Laid a no-code foundation that supports full-scale enhancements, new modules, and future integrations.

Download Detailed Case Study

DOWNLOAD NOW

Related Resources

Case Studies

{{item.authore_images_alt}}

Vehicle damage detection using Computer Vision for insurance company

Our customer, a born-digital unicorn in Insurance industry wanted to use Computer Vision for automation.
{{item.authore_images_alt}}

Recommendation engine development for a Media Firm

Driving multifold improvement in recommendation efficiency Our customer in Media Distribution...
{{item.authore_images_alt}}

Digitizing Electronic Health Records and Making them searchable through Natural Language Processing

NLP based digitization of Electronic Health Records (EHR)
Share this...

To provide your business a competitive edge with our AI solutions

Contact Us